What information do we collect about you?
Data Provided By You:
We collect information about you, which you choose to provide, when you contact us through our website. If you contact us we will keep a record of our correspondence.
When You Engage with Tradesupply:
We collect information, provided by you, when you register with us or engage with our services or place an order for our products. This information can include, but is not limited to, names, email addresses, delivery addresses, phone numbers, transactional information as well as any other information you choose to share with us.
Data Collected Elsewhere:
We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website information is collected using cookies and can include, but is not limited to IP addresses, referring website, time of visit, length of visit and orders abandoned.
How will we use this information about you?
We collect information about you to process your order, deliver your order, manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website, to analyse data, to preform testing, to preform statistical analysis, to improve the performance and effectiveness of the website and to ensure safety and security. The legal basis of this is legitimate business interest. If you subscribe we will use your data as outlined and consent is the legal basis for processing. If you agree, we shall pass on yourpersonal information to our group of companies so that they may offer you their products and services. Tradesupply will not share your information for marketing purposes with other companies. We use your data in creating your account. We may send your details to, and also use information from credit reference agencies and fraud prevention agencies or when required by law. We use your information to provide, operate and maintain the services and products you have engaged us for. As well as managing your account, providing alerts and updates and any other purposes about which we notify customers.
Use of Data with Third Parties
In processing our business activities, we may send your details and/or delivery contact details to vetted partners, couriers and suppliers. Tradesupply partners are currently based in Ireland, the US, the UK and within the EEA. These partners include courier companies, payment processing providers, website analysis, email service provider and others A small number of our partners are based outside the EU including, mailchimp,
Retention of Data
We will store securely this information for repeat use by you, on the Tradesupply website, and internally by the Tradesupply order processing team. This data will be held on file while Tradesupply has a legitimate business reason to retain the data, unless otherwise directed by your company and where this direction does not negatively affect our legitimate business interests. Certain data may be required to be held for compliance with other legislation for a specified period of time. The retention and access to any data stored is minimised and its requirement is reviewed periodically. We will only hold the minimum amount of data as possible while delivering our services and products to you.
We would like to send you information about products and services of ours which may be of interest to you. If you have consented to receive marketing, you may opt out at any stage. You have a right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us by phone or email. Your rights under legislation Tradesupply is committed to ensuring our customers rights are respected and upheld always. Under current legislation you have: The right to be informed The right to access The right to rectification The right to erasure The right to restrict processing The right of data portability The right to object Rights in relation to automated decision making & profiling Please contact us on the details provided at the end of this policy and provided as much information as possible if you have any request in relation to your rights.
Your rights under legislation
Tradesupply is committed to ensuring our customers rights are respected and upheld always. Under current legislation you have:
· The right to be informed
· The right to access
· The right to rectification
· The right to erasure
· The right to restrict processing
· The right of data portability
· The right to object
· Rights in relation to automated decision making & profiling
Please contact us on the details provided at the end of this policy and provided as much information as possible if you have any request in relation to your rights.
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email or write to us at the below address. Repeated information requests may be subject to an administration charge. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases some of our website features may not function as a result.
How to contact us
Post: Unit 44 Robinhood Ind. Est., Robinhood Road, Dublin 22